Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about the Museum of the Bible

What is the Museum of the Bible?

The Museum of the Bible is a history museum in Washington, D.C., dedicated to exploring the narrative, history, and impact of the Bible.

Where is the Museum of the Bible located?

It is located at 400 4th Street SW, Washington, D.C., just two blocks from the National Mall.

When did the Museum of the Bible open?

The museum opened its doors on November 17, 2017.

How many floors does the Museum of the Bible have?

The museum consists of six floors, each featuring different exhibits and experiences.

What are the opening hours of the Museum of the Bible?

The museum is open daily from 10AM to 5PM.

Is the Museum of the Bible nonsectarian?

Yes, the museum presents itself as nonsectarian, non-political, and not proselytizing.

What are some highlights of the Museum of the Bible?

Highlights include interactive biblical virtual reality tours, a grand lobby with a 140-foot LED ceiling, and special exhibits in partnership with the Vatican and Israel Antiquities Authority.

Can visitors access a rooftop garden at the museum?

Yes, the sixth floor has a rooftop Biblical garden featuring plants mentioned in the Bible.

Is public transit available to reach the Museum of the Bible?

Yes, the museum is near the Federal Center SW Metro station served by Blue, Orange, and Silver Lines.

What types of exhibits can I see at the museum?

Exhibits include biblical artifacts, cultural impact displays, archaeology, and multimedia presentations on biblical history.

Does the museum have dining options?

Yes, it offers a fine-dining Mediterranean restaurant named Manna and a casual café called Milk and Honey.

Is the museum accessible for people with disabilities?

The museum strives to accommodate all visitors, including those with accessibility needs.

Does the Museum of the Bible have a theater?

Yes, there is a 500-seat amphitheater that hosts lectures, performances, and events.

Can visitors take part in educational programs?

Yes, the museum provides interactive K-12 programs and workshops for students.

Is photography allowed inside the museum?

Photography is permitted in most areas, but visitors should follow posted guidelines.

Are there any special exhibitions currently on display?

The museum frequently hosts special exhibitions, including recently featured mosaics and rare artifacts.

Does the Museum of the Bible have a gift shop?

Yes, visitors can purchase souvenirs and biblical-related items at the museum’s gift shop.

How close is the museum to other Washington, D.C. landmarks?

It is within walking distance of the United States Capitol, Washington Monument, and Smithsonian museums.

Is the Museum of the Bible suitable for all age groups?

Yes, the exhibits are designed to be engaging and educational for visitors of all ages.